Returns
Are you not satisfied with your order? No problem – you can return your items within 14 days of receipt.
Here's how it works:
- Send us an email at crazyvintagehelpcentre@gmail.com with your order number and the reason for the return.
- We will get back to you within 1–2 business days with the next steps.
- Pack the item securely and send it to the specified return address.
- Upon receipt, we will check the condition and refund you within 7 business days.
Please note:
- All items are vintage and may show signs of wear due to age – this is part of the charm.
- Returns are only possible if the condition of the item is unchanged.
- You bear the return shipping costs, unless the item is damaged or delivered incorrectly.
- Each item is unique – exchanges for the same item are therefore not possible.
Questions?
Feel free to contact us at crazyvintagehelpcentre@gmail.com or use our contact form.